Supporting AMEX during busy times

Busy times.png

Challenge

American Express has previously carried out multiple assignments with LOD. They range from expanding their in-house team, to cope with peaks in workflow and absences, to flexible support for specific projects. AMEX contacted LOD with a need for an insurance lawyer because a member of their team was leaving during a busy period.

Solution

Our solution was to provide them with an LOD lawyer on site with previous experience working in-house for a UK insurer. She was, like all LOD lawyers around the globe, supported by the LOD HQ team and the wider lawyer network.

Impact

From day dot, AMEX had a talented, commercially savvy lawyer who plugged effortlessly into their team. But don’t just take our word for it…

“Our LOD lawyer, Louise, impressed from day one with her ability to slot seamlessly into the team and work autonomously with the business. We renewed her original (three month) contract for two years as it meant we could retain a talented, quality assured lawyer in a cost-effective way. We were very happy with the service that we received from LOD and, now that a need for an additional lawyer has arisen, have no hesitation in going back to them for help.”

Andy Simpson, Counsel, American Express Services Europe Limited

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